Hey @TORI,
I’m sorry to hear this is happening.
To understand what’s going on, could you please create a Log Package?
You can create a log package by opening AbleSet’s icon tray, clicking the gear icon, and then selecting “Create Log Package”.
Please make sure to include your project files as well (just the.als files, no audio needed)
To send the files, you can upload them to AbleSet’s support inbox.
I’m looking forward to your reply!