Markers Not Updating on Ableset on Phone

Support
1

Hello,
I have a full show setup working with markers at the beginnings of the songs, so I started experimenting with the sub markers using “>” within the main track. They all appear in ableset on my phone, and everything was fine. After using it, I tried to remove the sub headers and it won’t update on my phone anymore, and it won’t let me select any songs anymore. All it lets me do is play from where the song was stopped. I can restart the software using my backup that still has all the old markers, and it works again so we can play a show. But, I can’t figure out why it won’t update anything anymore. I am really inexperienced with this, so any suggestions would be awesome. Thank you!

  • Windows 10
  • Newest Available Ableset
  • Ableton 11.3.4
2

Hey @Stephen, welcome to the community!

I’m sorry that you experienced this issue. To troubleshoot this, could you create a log package and upload it to my support inbox along with the project file you’re experiencing this with? You can create one by opening AbleSet’s status window, clicking the settings icon on the top right, and then selecting “Create Log Package”.

I’ll take a closer look at it then :slight_smile: