Hi, I had coloured all of my loops to make them much more easily visible. It worked for a while but these days they are all back to basic green again.
Also, if i renew my licence will that upgrade me to latest version? I see 2 options, add a licence and renew 1 expired? Not sure which one applies.
I have been told this issue has been fixed in beta 3 so how do I get that? New licence ?
Hey @redmusic, please excuse my late reply, I’m currently flooded with support requests 
If your license if valid for AbleSet 2.7 or newer, you can test the latest AbleSet 3 beta by downloading it here.
You can check which version of AbleSet your license is valid for by logging into your account on ableset.app.
If you’d like to renew your license for another year of updates, which will include the final version of AbleSet 3, you can do do by clicking the “Renew 1 expired” button in your account.
I hope this helps and look forward to your reply!
Hi Leo thank you. Is the coloured sections for loops fixed in the newer versions, as it no longer works in mine, regards, Rob
Thanks Leo, are the coloured markers working in the upgrade as mine no longer do?
Hey @redmusic,
Colored markers should work as expected in AbleSet 3 
I’m not sure why they don’t work in AbleSet 2.7.5 but I’ll see if I can fix this as well.
That would be great Leo, I will upgrade as soon as i have some funds spare anyway but if you can get them running again in my version that would be awesome, thank you, Rob
Hi Leo, I have renewed my licence for another year as you suggested to get access to Ableset 3 so my coloured loop markers ( which dont work in 2.7) will show up.
I need to upgrade without accessing my email account on my old macbook as it is very full and downloading my mail account on that laptop will break it, is there a way I can do this?
Hey @redmusic, thank you for renewing your license!
You don’t need to access your email account on your old MacBook. Just download the latest AbleSet 3 beta here and replace your existing version.
Let me know if this works for you
Hi Leo thanks for getting back. I am on my PC right now that is where I do my email stuff. Can I download V3 from here to a usb and install it on my mac then just use my licence number to validate it? Will that work?
That should work. You might need to connect the Mac to the internet to validate the renewed license once, but then you can disconnect it from the internet again
Hi Leo, 3 isnt working for me, it is a bit weird. It opens some sets no problem but my main set either doesnt open it shows an empty setlist or if i load a few other sets then come back to my main one it will load the right set title with the wrong songs, or it just says your setlist is empty load some cues, it also does not give me the option to import a setlist file.
V2 works fine, but wont give me coloured loop markers or even show me where the loop brackets are in a song until it actually hits them - and they dont turn on by default i have to manually launch the loops which on a dark stage is really hard.
Photo attached of V3
Hi Leo any news on this issue because now neither 2 nor 3 will work for me.
Image 1 - if I try to use version 2 because it USED to work i now have to authenticate it every time . Image 5 - If i then try to save the json for the set in 2 so i can try to load it into v3 it locks up.
Image 4 shows my loop brackets indicating colour selection - i have tried it in lower and upper case, neither work.
Image 3- This is version 3 - the coloured markers still dont work.
This licence renewal seems to have broken the whole app for me, my main set now wont load, not sure what to do really
Hey @redmusic,
I’m sorry to hear that you’re experiencing issues with both AbleSet 2 and the beta of 3!
Unfortunately, the images didn’t get through on the post. Could you send them to support@ableset.app along with a log package so I can take a closer look? You can create one by opening AbleSet’s status window, clicking the settings icon on the top right, and then selecting “Create Log Package”.
I’m looking forward to your reply!