Floating window only shows 1 PA 12

Describe your issue here:

The floating window only shows 1 of 2 Playaudio 12’s connected. The PA B functions properly and failsover in a failover scenario, but there is no visibility without having to open up Auracle X.

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Please fill out these values to make it easier to troubleshoot:

  • OS and Version: macOS Sequoia 15.4.1
  • Version of AbleSet: 2.7.5
  • Version of Ableton Live: 12.1.11

Hey @aminer, thank you for reporting this issue!

To troubleshoot this, could you create a log package and upload it to my support inbox? I’ll take a closer look at it then :slight_smile:

Hey @aminer, I just looked at the logs and this might be a bug caused by both PlayAUDIO1Us having the exact same MIDI port names. As a workaround, could you try renaming one of the MIDI ports on your B interface and check if that helps?

You can rename the MIDI ports of your PlayAUDIO1U by opening Auracle, clicking “MIDI Mapping”, and then clicking the pencil icon next to the MIDI port you’d like to rename.

In some cases, macOS might not recognize the changed name right away. To fix this, unplug your MIDI interface, remove it from Audio MIDI Setup, and then plug it back in.

I hope this helps and look forward to your reply!

@leolabs Thanks for the advice. This ended up being the issue. I appreciate the help!