Hello!
Experiencing a lag in the playback buttons from the iPad running AbleSet. See screenshot. The play button takes maybe 1-2 seconds after it gives a circle animation like it’s loading, and only after that point is it functional.
iPad is plugged directly into laptop. Using the host URL in the iPad browser, not remote. No wifi is connected.
I’m guessing this is an easy indicator to fix or optimize something in the setup to remove the lag. Tried quitting out and reopening, unplugging etc but so far no luck.
Hey Dan, welcome to the forum!
Thank you for reporting this.
To get a better idea of what might be causing it, could you share a bit more info about your setup?
• Which macOS version and what machine (Intel/M1/M2/etc.) you’re connecting the iPad to
• Any custom network settings you’ve configured in macOS.
• The version of iPadOS you’re running
Also, does any of this happen when you open Safari/Chrome on the Mac running AbleSet?
If so, a log package -including your project files- could help. You can create a log package by opening AbleSet’s status window, clicking the settings icon on the top right, and then selecting “Create Log Package”. You can upload that to the support inbox.
With this we can dig in and figure out where the delay is coming from.
I’m looking forward to your reply!
Thanks for the quick reply!
- MacBook Air, M1 2020 (16GB RAM) Sonoma 14.1
- AbleSet 2.7.5
- iPad OS 18.7.2
We are running a redundant setup with 2 Macbook Airs going into the Playaudio 1U.
The interesting this is, currently I have the iPad going into Macbook #1 (no Playaudio or other Macbook) and there is no lag. Buttons functioning as normal in real-time. I won’t be back with our rig until tomorrow morning, so may have to wait to troubleshoot further then. In the meantime, if there is anything you can advise - thank you!
Hello - I can confirm the lag is only happening once both laptops are plugged in. The iPad is using the main Host connection.
