Deactive license on broken maschine

I need help , i email support that no replys, sorry my bad english im indonesian

I need to deactive my license because my machine is broken , i can’t deactive my license to use to other computer , please help

Send Leo a message and include your email and the name of the machine that needs to be deactivated. Same thing happened to me and he was very quick to deactivate it.

I’ve sent many times,

I’m mail with the name of maschine

And no answer , :pleading_face:

Hey @Julianaja77,

I just sent you an email :slight_smile:

Very very thanks u its solved