Ablenet doesnot detects hosts, lags & then disconnects

Support
1

Ableset 3.0.6

Ableton 12.3.6

Setup on two windows 11 Laptop Pc.

Ablenet doesnot detects the Hosts.

I have made sure, the network discovery is turned on, im on same wired network from a Switch and allowed Ableset on firewall settings on both private and public networks.I also can ping eachothers ip address from cmd.

But ablenet doesnot detects hosts. When i restart both pc, it gets detected for some time and when some songs in the setlist is played, the play starts to go out of sync and hosts get disconnected. After that, i cannot get connection unless i restart the whole pc again.

Im clueless , and dont know where and what to look for.

Both of my pc have enough ram, ssd, and good processors.

Help please!

2

Hey @Sajan_Maharjan, thank you for reporting this!

To troubleshoot this issue, could you send me a log package from both computers along with a video recording of the behavior you’re seeing?

You can create one by opening AbleSet’s status window, clicking the settings icon on the top right, and then selecting “Create Log Package”. You can then upload all files to my support inbox.

Could you also elaborate on how your network is configured? Do your computers obtain an IP address automatically via DHCP or are you assigning addresses manually? Does the same issue occur on another network?

I’m looking forward to your reply!